Royal Marines Charity - Bootcamp Challenge is committed to protecting the privacy and security of your personal information. We take care to protect the privacy of everyone that communicates with us, whether a customer, supplier, business associate or networking contact, at events, over the phone, via our website and social media platforms. This privacy policy is to inform you of the data we collect, what we do with your information, what we do to keep it secure as well as the rights and choices you have over your personal information.

 

The information we collect

We only collect information that we know we will genuinely use to train you in a safe and professional manner and in accordance with the General Data Protection Regulation (GDPR). The type of information we may collect about you, and which you may voluntarily provide to us through email, website and other places you communicate with us, includes your

 

        Name - Address - Telephone number(s)  - Email address - Next of kin - Health questionnaire medical questions

 

You are under no statutory or contractual requirement or obligation to provide us with your personal information, although we require at least the information above in order to train you in a safe,  efficient and effective manner and in line with the Register of Exercise Professionals.

 

The legal basis for processing your data is based on your specific consent, performance of a contract, compliance with a legal obligation, your vital interest or our legitimate interest.

We will not process or transfer your data to any third party or anyone outside of The Royal Marines Association.

 

How we hold your information

Your personal information may be held in the following formats:

        In paper form - In computer files - and through you accessing our website or Facebook page

 

How we use your information

        To contact you following your enquiry about our services

        To respond to any questions, suggestions, issues or complaints you have raised

        To make our services available to you

        To provide you with a physical training event that you have contracted us to do for you

        To personalise the service we offer you by understanding your needs better

        To get feedback about your experiences with us

        To contact you about the services we offer that may be of interest to you

        To inform any promotional communications

 

Who we might share your information with

We will never share your personal information with any third party without your express permission, or in the following circumstances:

        If the law or a public authority says we must share the personal data

        If we need to share personal data in order to establish, exercise or defend our legal rights.

 

How we keep you updated on our products and services

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. You can unsubscribe from your newsletter subscription.

 

Right to access your information

You have the right to access the personal information that we hold about you in many circumstances, by making a request. This is sometimes termed ‘Subject Access Request’. If we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will aim to provide it within 30 days from when your identity has been confirmed.  We would ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information.

 

Right to correct your personal information

If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it.

To exercise this right, contact us as set out below.

 

Right to stop or limit our processing of your data

You have the right to object to us processing your personal information if we are not entitled to use it any more, to have your information deleted if we are keeping it too long or have its processing restricted in certain circumstances.

 

To exercise this right, contact us as set out below.

 

How long we keep your information for

Your data will be retained securely for 5 years from the date of signing in case it needs to be used for insurance or legal purposes. Once the 5 years has elapsed your information will automatically be shredded and disposed of via the correct channels.

 

Giving your reviews and sharing your thoughts

When using our website you may be able to share information through social media networks like LinkedIn, Facebook and Twitter. For example, when you ‘like’, ‘share’ or review our services. When doing this, your personal information may be visible to the providers of those social networks and/or their other users. Remember it is YOUR responsibility to set appropriate privacy settings on your social network accounts so you are comfortable with how your information is used and shared on them.

 

Security

Data security is of great importance to The Royal Marines Charity - Bootcamp Challenge and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your collected data.

 

We take security measures to protect your information including:

        Ensuring our office building is fully secure

        Ensuring all computer screens and devices are locked when left unattended

        Password protecting our database

        Restricting access to our information technology

        Using appropriate procedures and technical security measures (including encryption and anonymisation) to safeguard your information across our computer network, website, devices and premises.

        Shredding paper records once used

        Ensuring the full and proper destruction of any physical data storage device at the end of its period of use

        Deleting desktop files fully and completely from the server using up-to-date software

How to contact us

If you wish to exercise one of your rights as set out above, or you have a question or a complaint about this policy, please contact us via the contact page on this website.